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Refund Policies

Last Modified: September 30, 2014
Membership & Services
Fitness & Wellness Programs
Adult Programs
Youth Programs


Membership and Services

Refunds:

Applies to: CRU Memberships, Craft Center Studio Passes, Equestrian Center Boarding, Rec Pool Passes

Campus Recreation and Unions does not refund daily, weekly, monthly or quarterly memberships or services, nor are promotional memberships or services eligible for a refund. 

Fitness and Wellness Programs

Refunds:

Please choose activities with care, as all registrations are considered final. A refund may be granted only if a waiting list exists for an activity, and the program is able to sell your spot to someone on the waiting list. If the spot is sold, the program will issue a credit or refund minus a $10 processing fee.

Transfers:

All transfers must occur between activities within the same unit (Fitness and Wellness) and within the same quarter, on a space available basis. Transfer requests that are received by the transfer deadline will not incur a fee. After the registration deadline, transfers will not be granted if withdrawal from the class causes it to drop below the minimum class size. Please contact the Fitness and Wellness Center at 530-754-2179 or fitwell@campusrec.ucdavis.edu, or refer to our website for additional information about the current quarter’s transfer deadline.

Exceptions:

Medical:
With appropriate verification from a physician, a refund may be available. In such instances, the membership, service or program refund will be pro-rated to the date of the medical documentation provided. A $10 processing fee applies.

Cancelled program or class:
If for some unforeseen reason Campus Recreation and Unions must cancel a class or activity, a full refund will be granted.

Adult Programs

Refunds:

Applies to: Craft Center Classes, Equestrian Center Lessons, Rec Pool Adult Programs, Fitness and Wellness Programs, Intramural Sports Entry Fees, and Outdoor Adventures Classes and Trips

Please choose activities with care, as all registrations are considered final. A refund may be granted within a specific program area only if a waiting list exists for an activity, and the program is able to sell your spot to a person on the waiting list. If the spot is sold, the program will issue a credit or refund minus a $10 processing fee.

Transfers:

All transfers must occur between activities within the same unit (Craft Center, Equestrian Center, Aquatics, Fitness and Wellness, Intramural Sports, Outdoor Adventures); otherwise, they will incur a transfer fee.

Exceptions:

Medical:
With appropriate verification from a physician, a refund may be available. In such instances the membership, service or program refund will be pro-rated to the date of the medical documentation provided.

Cancelled program or class:
If for some unforeseen reason Campus Recreation and Unions must cancel a class or activity, a full refund will be granted.

Youth Programs

Refunds:

For summer programs, all reservations are final after May 31. Cancellations before this date will be issued a refund minus a 10% or $10 processing fee, whichever is higher. For cancellations after May 31, a written request for a refund must be received in the Youth Programs office no less than ten (10) business days prior to the first day of camp/class to qualify. Refunds within ten (10) business days to the first day of class will be granted only if a waiting list exists for an activity and the program is able to sell the spot to a person on the waiting list. If the spot is sold, the program will issue a credit or refund minus a 10% or $10 processing fee, whichever is higher. Camps/classes are not prorated, nor are session dates individualized. Refunds are not available for vacations, special events or other personal commitments that prevent attendance.

Transfers:

Youth Programs is the only program that assesses a fee for transfers between activities. Requests for a transfer from one youth activity to another will be charged a 10% or $10 processing fee, whichever is higher. Requests for transfers must be received in the Youth Programs office no less than ten (10) business days prior to the first day of class to qualify. Transfers within ten (10) business days of the first day of class will be granted only if a waiting list exists for the original activity and the program is able to sell the spot to a person on the waiting list. If the spot is sold, the program will process the requested transfer and charge a 10% or $10 processing fee, whichever is higher.

Refunds and Transfers for Outdoor Camps:
Outdoor camp reservations are final after May 19. Cancellations before this date will be issued a refund minus a 10% or $10 processing fee, whichever is higher. For cancellations after May 19, written requests for refunds for transfers must be received in the Youth Programs office no less than 20 business days prior to the first day of class to qualify. No refunds or transfers will be granted within 20 business days of the first day.

Dismissal from Camp:

There are times when a camp must dismiss a child for psychological, emotional or physical reasons that preclude the child from participating safely or effectively in a group. Dismissal will take effect only after consultation among the parent(s)/guardian(s), the camper and the Assistant Director of Youth Programs. Dismissal for the aforementioned reasons will result in a complete refund for the unused days. On occasion, dismissal maybe necessary for disciplinary reasons. This action will take effect only after consultation among parent(s)/guardian(s), camper and the Assistant Director of Youth Programs. If a camper is dismissed for disciplinary reasons, there will be no refund for the unused days. Any time a participant must be dismissed from camp, parents are required to pick up the participant at a location near the program destination. Please note that some camp locations are 2–3 hours from Davis. All parents and participants for overnight camps will receive detailed information about expectations at the pre-trip meeting to ensure the safety and success of the program for everyone.